Comprehensive Career Exploration Training - PODER

Career Exploration Training

PODER’s Career Exploration (CE) training serves as a prerequisite to participation in our two main job training options, Bilingual Insurance Licensing (BIL) and Latinos in Finance (LIF). In CE, students participate in a four-week course that develops general skills needed to enter the workforce such as resume and interview preparation as well as providing career options via guest speaker presentations.

The course also provides students with an opportunity to build their professional vocabulary and reflect on their own background, skills, and work values. Home study and class time are utilized to maximize review of concepts and to provide more hands-on and discussion activities. This training is open for learners 18 years of age and older.

Time Commitment: 5 weeks, 9 hours/week (5 hours on Zoom, 4 hours independent study)
Location: Currently virtually
Training Days: Wednesdays and Fridays
Training Times: 9:00am -11:30am
Language: Training in English 
Topics:  Resume writing, interview skills, self-reflection, professional vocabulary building, exploration of career options

Customer Service Course

 

Customer Service Institute of America

In a world of ever changing customer demands, it is imperative that professionals are equipped with the tools to maximize customer focus and enhance overall customer experience.
 
This course provides students with universal customer service and communication skills vital to any service industry position. Home study and class time are utilized to maximize review of concepts and to provide more hands-on and discussion activities. This training is open for learners 18 years of age and older. Graduates receive the Certified Customer Service Professional certificate from the Customer Service Institute of America (CSIA), an industry-recognized credential.
 

Register

3 ways to register for classes:

Walk-In

We have open registration every day at the following sites and hours:

PODER HQ
3357 W 55th St
Chicago, IL 60632

Monday –Thursday
9:00am-8:00pm

Friday
9:00am-4:00pm

Saturday
9:00am-1:00pm

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